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Hirtenstraße 19, 10178 Berlin, Germany
+49 30 24041420
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Important COVID guidelines

COVID-Secure arrangements 

Arcane on the Alley has been appropriately risk assessed in line with government Guidelines to ensure it is ‘COVID-Secure”. 

Regulations can be subject to change, but notable examples are the requirements to ensure that (subjection to national exemptions): 

  • Social distancing requirements are followed.
  • Customer group limits (a group of 6 people or 2 households outdoors).
  • Prohibitions on mixing must be adhered to.
  • Necessary information is recorded to support Test and Trace.
  • The appropriate use of face coverings.

Booking information

Arcane on the Alley:

If you would like to come down to see us, please take a moment to read this information:

  • The full drinks menu from the bar including the cocktail list will be made available for the outdoor area, we just have to serve in polycarbonate glassware due to being outdoors. Nethertheless, they still go down the same way!
    This is a temporary, pop-up style outdoor space so please remember to wrap up warm and dress appropriately for the lovely Mancunian weather.
  • As there is limited seating, we are offering bookings in slots up to 2 hours per booking. We will try our best to accommodate longer booking times and space for walk-ins on the day.
  • The requirement to order, eat and drink while seated (‘table service’) will remain in place.
    Customers must still wear face coverings, except when seated at a table to eat or drink (must still wear face coverings when entering / walking to the table, visiting WCs, etc.)
  • We will be using a mobile ordering & pay service on the alley so you can sit back, relax and we will bring the drinks to you. Unfortunately, we won’t be accepting cash at this moment.
  • Toilet facilities will be provided in the bar for our customers.
  • We are currently only accepting bookings in line with government guidelines. customer group limits (a group of 6 people or 2 households outdoors) and prohibitions on mixing and social distancing must be adhered to.
  • All guests must provide the necessary information to support Test and Trace. It is now a legal requirement that we do so.
  • We operate a ‘no show’ policy which means if you don’t show for your booking and haven’t let us know beforehand, we will charge a fee of £5 per person. Your card details are taken at the point of booking, but you will NOT be charged if you show for your booking or cancel. This is PCI compliant and within GDPR guidelines.
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